Atlanta Participating Exhibitors

About The Company:

Terminix, a ServiceMaster brand company, has grown to become the largest termite and pest control company in the world, safeguarding over 1.9 million homes and businesses against all types of pests in 45 U.S. states and in 14 countries internationally. Founded in 1927, we are a growing stable company that offers opportunities for personal growth

Join us at a great time in our expansion! We are currently looking for a day and night shift Quality Improvement Specialist for the new Norcross, GA sales center.

Job Titles and Descriptions:

Quality Improvement Specialist

Description:

Terminix, a ServiceMaster brand company, has grown to become the largest termite and pest control company in
the world, safeguarding over 1.9 million homes and businesses against all types of pests in 45 U.S. states and
in 14 countries internationally. Founded in 1927, we are a growing stable company that offers opportunities for personal growth

Join us at a great time in our expansion! We are currently looking for a day and night shift Quality Improvement Specialist for the new Norcross, GA sales center.

Job Summary:

This position is responsible for auditing sales calls, conducting information exchange meetings, taking departmental phone calls, etc.

Essential Duties and Responsibilities:

• Audit the call process to ensure it is within the Terminix guidelines of the policies and procedures

• Document and provide feedback for improvement to the reporting supervisor(s) and manager(s)

• Answer department calls in the appropriate service operations department, i.e. authorization and service

• Manage paperwork and follow-up

• Perform Work Force Management duties including real time reporting and schedule adherence and compliance

• Other duties as assigned

Requirements/Qualifications:

• High school diploma, (GED) and/or one to three years’ related experience/training.
• Excellent verbal and written communication skills.
• Good interpersonal skills.
• Good organizational and multi-tasking skills.
• Ability to work in a team environment.
• Detail oriented.
• Strong problem solving skills.

Email: Norcrossresumes@Terminix.com