Boston Participating Employers

About The Company:

Citigroup, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Citi's major brand names include: Citibank, CitiFinancial, Primerica, Citi Smith Barney and Banamex. Additional information may be found at www.citigroup.com or www.citi.com .

Citibank is significantly expanding its branch distribution network throughout Greater Boston and the surrounding areas, creating exceptional opportunities for career-minded individuals with a background and/or interest in sales and financial services. Working at Citibank, you’ll discover that our exceptional financial strength, products and geographic scope – combined with comprehensive training programs, diversity initiatives, competitive benefits and a commitment to work/life balance – provide every employee with the chance to maximize his or her potential.

We are currently seeking entry-level and experienced individuals for the positions listed below. For more information on future locations, opportunities available at Citibank, and to apply online, visit our website and follow the instructions below:

Job Titles and Descriptions:

http://careers.citibank.com

Step 1: Choose Job Search

Step 2: Select the features that match your career interest or enter a Job Reference Number, which is listed under each job title below.

Step 3: When you find the right opportunity, click Apply Online and follow the instructions for entering your information.

Teller
Job Reference #: 07001205

Description:
The Teller is the primary provider of quality transactional service to Citibank clients. Understand Financial Center products and services to proactively educate clients on options. Refer sales opportunities to appropriate specialists. Ensure the safety and security of client's and Citibank's assets by complying with policies, procedures and regulatory requirements. Great opportunity for career-minded individuals looking to grow within the company.

Qualifications:
Exceptional client service orientation, interpersonal and verbal/written communication skills. Demonstrated relationship building skills. Solid qualitative, quantitative and problem solving skills. High level of integrity. Ability to handle complex and multiple priorities. Experience in customer contact environment. Sales, cashier or other money-handling experience desired. High School Diploma or equivalent required.

Service Officer
Job Reference #: 07001206

Description:
The Service Officer manages client expectations immediately upon the client's arrival to the Financial Center. Establish and maintain clear, consistent leadership and communication processes on all service matters. Be highly alert to cross-sell opportunities identified by assessing client needs and referring them to appropriate product specialists. Articulate policies/procedures to current and prospective clients. Coordinate traffic flows to promote appropriate client solutions and overall client satisfaction.

Qualifications:
Demonstrated sales and service experience in client contact/service environment. Proven track record in analyzing issues and creative problem-solving. Working knowledge of routine financial service transactions. Excellent communication, interpersonal and problem-solving skills are essential. Notary Public certification desired, or may be obtained once in position. BA/BS in Business preferred.

Personal Banker Associate / Personal Banker
Job Reference #: 07001207

Description:
The Personal Banker proactively sources and acquires new client relationships while deepening existing relationships. Provide full financial needs assessment solutions utilizing Citipro (financial needs analysis tool). Refer investment, mortgage, CitiBusiness and insurance business to appropriate sales specialist for sales fulfillment. Support and incorporate key bank initiatives into the sales process.

Qualifications:
Proven track record in proactive sales and client service environment, including financial planning or other relevant product sales. Excellent analytical and creative problem-solving skills. Goal oriented. Ability to influence others and meet/exceed client expectations. Excellent communication and presentation skills. BA/BS in business preferred. Life & Health licenses, or the ability to obtain within 60 days of employment may be required. Note: For placement in the Personal Banker role, at least 12 months of relevant experience is required.

Business Banker
Job Reference #: 07001218

Description:
The Business Banker manages the portfolio of designated Citibank business clients. Acquire and convert business walk-in clients and prospects. Deepen the relationship of assigned portfolios and grow revenue by cross-selling additional business and non-business solutions. Service all business clients domiciled at the Financial Center.

Qualifications:
Strong sales leadership and process orientation. Consumer product and banking industry knowledge. Commercial Markets training and/or prior experience. Portfolio management experience. Basic Business Credit knowledge. Solid organizational and time management skills. Excellent verbal and written communication, presentation, follow up, and interpersonal skills BA/BS in business preferred.

Financial Center Operations Manager
Job Reference #: 07001211

Description:
The Financial Center Operations Manager works with the Financial Center Manager to create and maintain appropriate levels of focus, operational integrity and control strategies for the business. Ensure acceptable audit results and adherence to legal, corporate and regulatory procedures and continuous process improvement. Implement structure and process orientation that ensures delivery of the sales/service vision by automating, centralizing, and streamline process and procedures. Manage a staff of Tellers.

Qualifications:
Proven track record in loss reduction and risk management. Ability to analyze and improve processes. Skilled in people selection and development. Ability to motivate and influence others. Excellent interpersonal, communications and problem-solving skills. BA/BS in Business preferred.

Financial Center Manager (Branch Manager)
Job Reference #: 07001215

Description:
The Financial Center Manager's primary objective is to hire, develop, coach and mentor a high-performing team capable of meeting the needs of all client segments in the Financial Center. The Financial Center Manager is responsible for the bottom line growth of the Financial Center in addition to the management and control of expense activities. Must demonstrate strong leadership skills by building effective working relationships within the organization, as well as in the surrounding community.

Qualifications:
Proven ability to build, motivate, lead, influence and deliver sales results through others. Strong organizational process and project management skills. New relationship acquisition and building skills. Sales management skills. Strong business acumen. Effective negotiation skills. Excellent verbal and written communication skills. Strong customer focus and service skills. BA/BS in Business preferred. Series 6, 63, 26, Life & Health licenses desired, or the ability to obtain all within 60 days of employment.

Business Development Officer
Job Reference #: 07008905

Description:
The Business Development Officer proactively sources and acquires new business banking customer relationships, with focus on businesses with up to $5 million in annual revenues. Deliver the optimal customer experience at every client interaction. Maintain frequent interaction with centers of influence, diverse industry segments, community leaders and senior business contacts. Work closely with the Relationship Managers and Business Bankers to ensure smooth on-boarding of all new client relationships.

Qualifications:
Exceptional consulting skills; ability to probe and listen to help clarify inquiries, gather and present data to advance transactions. Highly customer oriented with ability to be responsive. Strong analytic skills and ability to rapidly assimilate complex information. Strong knowledge of credit and liability products (credit trained preferred). Knowledge of investment and insurance products (Series 6, 63, L&H licenses a plus). Highly effective verbal and written communication skills. Strong influencing skills; ability to generate support and build consensus. High levels of energy and enthusiasm. Strong commitment to the business and team. Minimum 5 years of Small Business banking experience. Successful track record in sales and relationship management, and client acquisition. BA or equivalent experience.